Frequently Asked Questions About Water from Source

To purchase SOURCE Hydropanels, click here or call +1-855-796-9283 to reach one of our sales representatives.

Residential SOURCE Hydropanels can be installed by a local general contractor, handyman or experienced DIYer.

Commercial and community applications of SOURCE Hydropanels are installed by our experienced project development team.

SOURCE produces water in communities with a wide range of climates. The array at our headquarters in Arizona makes water year-long despite low relative humidity.

The lifespan of SOURCE Hydropanels depend on how they are maintained and the weather conditions in which they are located.

We offer in-house service and also work with local Certified SOURCE Installation partners to make sure your array receives immediate attention should it need servicing. To schedule service or speak to our Network Operations Team, you can reach us at +1-855-796-9283.

SOURCE Hydropanels are low maintenance.  Like any standard appliance, Hydropanels require periodic filter and cartridge changes based on use.

The patented material in our Hydropanel only attracts pure H2O molecules, ensuring SOURCE Water starts pure, unlike most water which starts dirty and has to be cleaned.

SOURCE meets or exceeds water quality standards outlined in the Safe Drinking Water Act and local standards at SOURCE installations worldwide.

No! In fact, our scientists have calculated it would take at least 70,000 Hydropanels per person on Earth to begin to make an impact.

At this time, SOURCE is not looking for investors.

Standard residential installation varies by your home requirements and your location. For residential pricing and to purchase Hydropanels for you home, click here.

Commercial Hydropanel pricing varies depending on project size, scope and install location. For a detailed quote, click here.

SOURCE Hydropanels can connect to any dispenser that supports 80 psi including:
– Countertop hot/cold dispensers
– A designated tap
– Your refrigerator
– Wall-mounted bottle fillers
– Free-standing dispenser

Yes. SOURCE has several water storage solutions depending on your project needs – from in home reservoirs to large scale SOURCE Access Stations to support our commercial installations.

Your water quality is our top priority. That’s why Hydropanels are designed to protect water quality through five steps in your water’s journey:

1. An integrated air filter keeps particulates and debris from finding their way into the Hydropanel
2. When extracting the water vapor from the air, SOURCE only attracts water molecules, leaving everything in the air behind
3. The conversion process inside the Hydropanel raises the dew point to drive condensation specifically for water
4. Water stored in your reservoir is protected by an integrated sterilization system, keeping the environment inside the reservoir clean and your water’s quality pristine
5. Finally, a polishing cartridge at the tap ensures no variation in quality between the reservoir and your tap

SOURCE Hydropanels are recommended for locations without a prolonged freeze.  When temperatures reach freezing, SOURCE Hydropanels enter hibernation mode and do not produce water.

Since Hydropanels are a solar-powered technology, SOURCE requires exposure to sunlight to make water. Hydropanel installations in severely cloudy areas may experience lower-than-average production. We encourage customers in these areas to include an additional Hydropanel in your array. Our team can run projected estimates on your location and provide a report for you to ensure your SOURCE array meets your needs.

Yes, SOURCE is uniquely capable of making water in a wide range of conditions (including at our office in the arid Arizona desert!).

SOURCE Hydropanels make the most important water you need – the water you put in your body. Our Hydropanels are designed specifically to provide water for drinking and cooking, but arrays can be sized to meet any water production volume.

SOURCE is a completely independent drinking water solution; it efficiently utilizes solar power to generate the right amount of electricity required to run its own system to produce water and charge the battery that ensures you can dispense water at night. SOURCE can easily coexist with a solar PV panel array on the same roof to provide the power needs you would like satisfied.

No. SOURCE utilizes solar power for the onboard systems required to produce water and charge the battery to ensure you can dispense water at night. SOURCE can easily coexist with a solar PV array on the same roof to generate energy for your home.

The residential R3 Hydropanels are 6′ long by 4′ wide X 44″ tall when mounted at 45 degrees.

Our commercial Hydropanels are 2.4m long x 1.2m wide x 1.13m tall when mounted at 45 degrees.

Each commercial SOURCE Hydropanel weighs 340 lbs (dry weight). The Residential Hydropanel R3 weighs 300 lbs (dry weight). Our SOURCE installation partners make sure the Hydropanels are mounted to your roof in a manner that properly supports your array.

Our residential Hydropanels can be installed by a handyman or experienced DIYer for ground mounted installations. For residential roof mounted installations, we recommend using a professional such as a general contractor or solar water heater installer.

For commercial projects, SOURCE or one of our certified partners will complete installation.

At this time, SOURCE is not configured for boat or RV installation.

To speak to a SOURCE sales representative, call +1-855-796-9283 or email at support@source.co.

Complete this form to learn more about partnerships.

SOURCE installations can be configured to meet any volume demand, from single-family households to entire communities and everything in between.

We’ve designed a curated mineral recipe for a premium water that tastes great.

There is a nonrefundable fee of $100 when you place your order for the Hydropanel R3. The full purchase price of your Hydropanel R3 will be due and payable prior to shipment at which time your deposit will be applied toward the purchase price.

This depends on how many people are living in the household and their drinking water consumption. Each R3 Hydropanel will produce approximately 180 standard bottles of water per month. We recommend at least one panel for every two people living in the home.

20 Gallon and 40 Gallon tank options are available for purchase with any R3 Hydropanel. Larger tanks can be connected to the under the sink tank to provide more water storage for larger families or in areas where there may be prolonged cloud coverage.

Any size water storage tank should be kept in a climate controlled environment.

Once any size tank is full of SOURCE water, the R3 Hydropanel will continue to produce water which will then be unloaded from the panel via an off take tube which can be routed to a vessel or directly into a garden in the yard.

Hydropanels can be mounted on a flat roof or on the ground. Click here to see the requirements needed for either option. If you are still unsure, please call support@source.co

Currently, we do not offer Hydropanels for pitched roofs, but we will in the future. Click here to fill out a form that will allow us to contact you when this becomes available.

Yes, you can order additional Hydropanels, water storage tanks and filters for your system by logging into the website with your username and password. Click here to purchase.

It is recommended to change the air filter located on the R3 Hydropanel once per year. If your Hydropanel(s) is located on the roof it should be changed by a professional. The carbon block and mineralization cartridges should be changed once every six months.

Currently, the Hydropanel R3 is on backorder and will be shipping October, 2023. There will be a $150 shipping fee per Hydropanel.

Commercial Hydropanel arrays are continuously monitored by our Network Operations Center. SOURCE residential Hydropanels will only be monitored if the homeowner agrees to have our Network Operations Center view the panel during a call with customer service.